document not opening

[Ilse35577222l4cf]

I was working on a sketch this afternoon and when I try to open the document now, it keeps saying that Fresco can´t open it and that I should contact support. I couldn´t find a solution here, so I was hoping somebody could help me because I really need this sketch. 

[Ilse35577222l4cf]

update: none of my documents can be opened now. Can someone please help me out?

[Anubhav M]

Hello @Ilse35577222l4cf,

Sorry to hear about your experience and for the delayed response. I hope the problem is resolved by now. If not, kindly share more details, like the OS/Fresco version and screenshots of the error message, so we can better assist you.

Looking forward to hearing from you.

Thanks,

Anubhav