Export of vector drawing to Illustrator does not work

[Elena L.]

Exporting vector drawings from Fresco (iPad) to Illustrator has always been very glitchy, but lately I am having major difficulties to the point that it just does not work any more:
The option of "Open a Copy in Illustrator Desktop" stopped working completely, it just says each time "Export Failed". And when I try to open a copy of my fully vector drawing in Illustrator on iPad it converts 90% of my vector layers to one big rasterized image... only few of the vector strokes remain vector... 

Suuuper frustrating and making my workflow simply impossible.. 😞  

Any suggestions how to fix it please?

And what is going on with Fresco, seems its becoming more broken with each update?! 

[Elena L.]

After having a closer look, it seems that yet again the problem lies in clipping masks. It seems that latest update of Fresco "broke" the correct export of clipping masks into Illustrator and instead it rasterizes now any layer where clipping mask is present. 

Important note here is that it was working more or less fine before version 5.0 came out. I used to be able to export vectors with clipping masks included without any major issues, but it stopped working now... again... 😞

Please fix this issue asap!

[everettep47276230]

I'm having the same issue.  Vector is the reason I use Fresco rather than something like Procreate.  I use it for my business and it's very frustrating when it quits outputting to Illustrator.

[Anubhav M]

Hello @Elena L.,

We understand that technical issues can be frustrating. Would you mind sharing a link to a sample cloud document you're having trouble with (https://adobe.ly/4bFYPxN) so that we can check it on our end?

Note: While sharing the link, kindly change it to Public and Enable the option to Save a Copy under the Link Settings.

Looking forward to hearing from you.

Thanks,

Anubhav

[Penstreken]

I'm having this problem with every file, since the last update. Export to illustrator desktop doesnt work, I'm not using clipping mask. I only use vector brushes. Tried to log out and in again, on fresco and illustrator and adobe account. I also need this for my work, it really needs to be fixed, it seems like a problem that comes back frequently... 

[mariangelb]

I have the same problem.  I need to fix it please!! The option of "Open a Copy in Illustrator Desktop" stopped working completely, it just says each time "Export Failed". I tried everything and the problem does not disappear. I need this for my daily work. Help!!

[??100a]

早急にメールは停止してください。

[jg4208]

I'm having this issue still. I was able to export a few vector files but now it's just stopped all together. It's very frustrating when it interrupts my workflow. Please fix this issue asap. I've been using another program outside of adobe because of this issue. 

[abbyw17782954]

Having the same issue and need this for daily professional work as well. Please fix this ASAP, Adobe!

[Kat22728606voxt]

Hi- did this get resolved ? I have had the same issue for a while. I now have to send file to iPad illustrator, then airdrop to Mac- it exports to my download file, can then be opened in desktop illustrator. It's a long way round. It was so simple before. 🤦‍:female_sign:

[frankg33041177]

Yeah - did this ever get fixed?! This is a pretty epic fail. My whole process is now broken. 

[Anubhav M]

Hello @frankg33041177,

We understand that encountering technical issues can be frustrating. Would you mind trying to update Fresco/OS on your device and the computer to check if it helps? Also, try signing out of Creative Cloud on your desktop and then sign back in to relaunch Illustrator and share your observations.

Looking forward to hearing from you.

Thanks,

Anubhav