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Eyedropper to pick up a stamp not working

New Here ,
Mar 14, 2024 Mar 14, 2024

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Before the update I was able to select eyedropper, double click the modifier circle, and the image in the eyedropper circle would be picked up, now it always picks up the color only. Has this feature been taken away or am I doing something incorrectly? I'm using an iPad pro.

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Color , Tools

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correct answers 1 Correct answer

Adobe Employee , Mar 14, 2024 Mar 14, 2024

Hi @angelam4944636,

 

It sounds like you're encountering an issue with the Eyedropper tool on your iPad Pro after the update.

 

To address this, please ensure that you're selecting the Multicolor Sampler icon instead of the regular Eyedropper tool. The Multicolor Sampler tool allows you to sample image data, which should enable you to pick up the image as you described.

 

If you're still experiencing issues after selecting the Multicolor Sampler icon, please let us know, and we'll be happy to pr

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Adobe Employee ,
Mar 14, 2024 Mar 14, 2024

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Hi @angelam4944636,

 

It sounds like you're encountering an issue with the Eyedropper tool on your iPad Pro after the update.

 

To address this, please ensure that you're selecting the Multicolor Sampler icon instead of the regular Eyedropper tool. The Multicolor Sampler tool allows you to sample image data, which should enable you to pick up the image as you described.

 

If you're still experiencing issues after selecting the Multicolor Sampler icon, please let us know, and we'll be happy to provide further assistance.

 

Best regards,

Anshul Saini

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New Here ,
Mar 14, 2024 Mar 14, 2024

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You're right I was just using it incorrectly, thank you!

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