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Flatten layers

New Here ,
Jul 19, 2024 Jul 19, 2024

Hello, i was drawing for ours in Fresco and suddenly the app crashed and when i restarted it and opened my project, this showed up

IMG_1217.jpeg
i don't have photoshop, and i tried to go back to previous versions but all the layers stay flatten.

how can i solve this issue?

thanks in advance.

TOPICS
Layers , Performance
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Adobe Employee ,
Jul 22, 2024 Jul 22, 2024

Hello @David3870704395vj,

We understand that encountering technical issues can be frustrating. If reverting to an earlier version of the cloud document did not help, kindly share a link to the file (https://adobe.ly/3WxU30K) so that we can check it on our end.

 

Note: While sharing the link, kindly ensure it is set to Public and the option for Save a Copy is enabled.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Adobe Employee ,
Jul 30, 2024 Jul 30, 2024
LATEST

Hello @David3870704395vj,

We are still waiting for your response. Kindly let us know if it has been resolved or if you need further assistance.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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