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Font Support Needs Improvement

Explorer ,
Feb 06, 2023 Feb 06, 2023

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I'm using Fresco for discoving fonts for logo development and they are great except that if I want to open a Fresco doc after creating my fonts it spins and spins and gets me no where or takes immense amount of time to happen.

 

Then, if it does decide to load. It's usually frozen and I can't edit the file and it needs multiple restarts to work.

 

iPad 11 Pro, latest iOS 16.2

 

Would love to see performance enhancements when multiple fonts are in a doc. Thanks

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Adobe Employee ,
Feb 07, 2023 Feb 07, 2023

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Hello @dadagrrr,

 

Sorry to hear about this experience. Would you mind trying to delete the app, restart your iPad, and then reinstalling Fresco to check if it helps? Also, kindly try updating the iPadOS to the latest version (16.3) and sharing your observations.

 

If the issue persists, kindly share the link to a sample file (https://helpx.adobe.com/creative-cloud/help/share.html#:~:text=Share%20links%20to%20a%20cloud%20docu...) and a screen recording of the problem so we can investigate further.

 

Looking forward to your response.

 

Thanks,

Anubhav

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