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Fresco 5.0 crash on launch

New Here ,
Nov 29, 2023 Nov 29, 2023

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Fresco don't work properly. After start a new window it's crush without any error. Also on 5.0.1 if i try use preset and save. I see error about not enough disk space, but i have 100 gb free space.
How this fix? 

33932308olki_0-1701259101153.png

 

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Adobe Employee ,
Dec 15, 2023 Dec 15, 2023

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Hello @Денис33932308olki ,

 

I'm sorry to hear that you're experiencing issues with Adobe Fresco. Let's try a few steps to address the problems:

  • Ensure that your Creative Cloud storage has sufficient space. Freeing up space might resolve the issue if it's close to the limit.

  • Please ensure you are using the latest version of Adobe Fresco, version 5.2. You can update it through the Creative Cloud desktop app.
  • If the problem persists, consider uninstalling Adobe Fresco and reinstalling it. Ensure that you have a stable internet connection during the installation process.

 

After trying these steps, please let me know if the issue persists or if there are any error messages you encounter.

Additionally, please provide details about your operating system and device.

 

I hope we can resolve this for you!

 

Best,

Anshul Saini

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