fresco crashes on startup

New Here ,
Nov 02, 2021 Nov 02, 2021

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it closes right after start

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Adobe Community Professional ,
Nov 02, 2021 Nov 02, 2021

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Which device are you using Fresco on?

Check the system requirements to make sure everything is okay and that Fresco should work for you.

Have you done an uninstall/reinstall? Is this happening since recent updates or have you never tried to install and have never used Fresco before?

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Adobe Employee ,
Nov 03, 2021 Nov 03, 2021

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Hi there,

 

Sorry about the crashing! I know that's really frustrating. Could you please share a few more details like:

  • Does it seem to crash at random or after a particular action?
  • Which Device are you using & what is its system specification
  • OS and version of Fresco
  • Does re-installing or restarting the app/system help resolve the issue?
  • If you are running it on a Windows device, does running the app as an Administrator help resolve the issue?

 

We are here to help. We just need more information.

 

Thanks & Regards,

Anshul Saini

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