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FRESCO crashing on Microsoft SURFACE (solved)

New Here ,
Feb 09, 2020 Feb 09, 2020

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I got myself a Surface Book 2 10 days ago and had nothing but problems since. The most frustrating issue was FRESCO systematically crashing after a few minutes. Microsoft assistance and Adobe assistance tried to help, taking control of my computer for many hours. 

 

As you will read everywhere, most people think it's Nvidia fault. Trust me, it's not. The one and only problem is...

 

SEGURAZO-Antivirus

 

Follow the instructions bellow to remove SEGURAZO (you have to remove all the little components) and your problems will dissapear. My laptop is even faster now, and FRESCO is AWESOME with the SURFACE.

https://geeksadvice.com/remove-segurazo-antivirus/

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Device, Performance

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correct answers 1 Correct answer

Adobe Employee , Feb 09, 2020 Feb 09, 2020
Hi Patrick, Thank you for providing all this information. It'll really help the users having the similar issues. Feel free to reach out if you have any other concerns or questions, we'll be happy to help. Regards, Ashutosh

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Adobe Employee ,
Feb 09, 2020 Feb 09, 2020

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Hi Patrick,

 

Thank you for providing all this information. It'll really help the users having the similar issues.
Feel free to reach out if you have any other concerns or questions, we'll be happy to help.

 

Regards,

Ashutosh

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