Fresco not opening Photoshop "image dimensions to large"

New Here ,
Aug 14, 2021 Aug 14, 2021

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I'm trying to open a photoshop doc in Fresco but keep getting a "Embedded Image Dimensions too Large - must be 8192 pixels by 8192 pixels." The file I'm trying to open is 3900 x 5700 300ppi. I've tried dupliacting it and saving in adobe cloud but its not working.

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Canvas settings , Device , Layers , Performance

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Adobe Community Professional ,
Oct 31, 2021 Oct 31, 2021

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Have you tried reducing the dimensions just to see if that will work?

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Adobe Community Professional ,
Oct 31, 2021 Oct 31, 2021

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Yeah, I'd try to reduce the image. But it should work 

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Adobe Employee ,
Nov 01, 2021 Nov 01, 2021

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Hi there,

 

Sorry about the trouble you are facing. The file you are trying to open is in 300pi. It should be 72ppi. The exact dimesnion of a 3900 x 5700 300ppi image or file will be 16250  ×  23750 in 72ppi. This is why the document is not opening. I hope it helps!

 

Reagrds,

Anshul Saini

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