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Fresco not syncing, unable to export psd and 'not enough storage'

New Here ,
Apr 23, 2024 Apr 23, 2024

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Hello! I'm having a problem with Adobe Fresco. The last file it synced was 2 months ago, and one of my drawings is still half-saved. I thought the problem was with the creative cloud app on my mac but it hasn't synced to my cloud at all, I checked by logging in online. Today I made a new drawing and it doesn't upload to the cloud, and I can't export the psd, and also Fresco keeps telling me that there isn't enough storage on my phone even though I've used less than half. Could you please help? 

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Syncing & Storage

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Adobe Employee ,
Apr 24, 2024 Apr 24, 2024

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Hello @N4232024,

We understand that technical issues can be frustrating. Would you mind sharing more details, such as the exact OS/Fresco version, device make/model, storage available on your device/cloud storage (https://adobe.ly/4d8LZd3), and a screen recording of the problem (https://adobe.ly/4d9UfJX) so that we can investigate this further?


Looking forward to hearing from you.

 

Thanks,

Anubhav

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