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Hi,
I want to report an issue in Fresco 5.7.2 for iOS. Sadly the chat bot won't let me submit a bug report so I'll have to do it here.
Whenever I choose the Text tool, a default text (Lorem ipsum) appears and there is just no way to edit the text. If I type on my Folio keyboard, it only chooses some other tool. If I double tap the text, it zooms to that text but the text is not selected. If I single tap the text, nothing happens. If I two finger tap the text, nothing happens. If I tap and hold, nothing happens. None of the "normal" ways to edit the text are working.
This worked fine in previous versions of Fresco, so I suspect it is a new bug. I also tried saving the file and opening it on a colleague's Ipad (with a much older version of Fresco) and there the text tool worked perfectly. My advice to this colleague is to not update his old Fresco until this issue has been resolved...
I'm running an Ipad Pro with iOS 17.6.1, Apple Pencil and a Folio keyboard. The keyboard works perfectly in all other apps I know.
I've been discussing the issue at https://www.reddit.com/r/AdobeFresco/comments/1e4dnaa/how_to_edit_text/ and the advice I got was to contact the official support, since apparently the Text tool does not work as it should.
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Hello @anderfoo,
Sorry to hear about your experience. Would you mind updating the OS and the Fresco app to the latest version and checking if it helps?
(https://adobe.ly/3XJVx8Q), (https://adobe.ly/3XJVxpm)
If the problem persists, kindly share a screen recording of the problem so we can check it with the team.
Looking forward to hearing from you.
Thanks,
Anubhav
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I checked this morning and then I had iPadOS 17.6.1 and Fresco 6.0.0, both were the latest available versions. Nothing changed since last week; text editing did not work.
Now I see that iPadOS 18.0 has been launched and I'll give that a try.
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Now I tried in iPadOS 18.0 and there's no difference.
Here's a screen recording: https://www.dropbox.com/scl/fi/z52zg20psv53x0mdb1rfp/C57DE5F2-2FD3-4CA1-873B-A70B99D255E8.MP4?rlkey=...
I tried both tapping, double tapping, etc., but I guess the screen recording does not really show what I do, it just shows the result. Nothing really happens to the text, but:
- When I double tap the text, it zooms to the text field.
- When I tap and hold it changes the text color to white.
- When I have selected the text and enter something on the keyboard, you may notice that it jumps between the various tools.
- If I hit the keyboard symbol below the text, a menu appears where I can select "copy", "cut" or "delete". None of those options seem to do anything (nothing disappears, and if I try to paste afterwards, nothing gets pasted.
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dealing with the same problem. Just updated IOS on my iPad Pro, and there is not way to edit or select text within the text box to type in something diffrent from the fill text...