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Fresco running extremely slow

Community Beginner ,
Oct 23, 2023 Oct 23, 2023

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Suddenly my Adobe Fresco started to perform extremely slow. Not a lagging issue but the whole working process such as dragging, saving, changing tools, etc. It takes forever to switch from one tool to another. Fresco is up to date and I have plenty of space. How do I fix this problem?
Thanks

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Community Beginner ,
Oct 23, 2023 Oct 23, 2023

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Also when coping and pasting a group of layers or when saving a file suddenly a random stroke or section of another file's layer stroke appears having to find it and erase it. This is time consuming. Anyone having the same issue or suggestions on how to fix it? Thanks 

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New Here ,
Oct 24, 2023 Oct 24, 2023

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Same and for me Fresco is crashing. Lagging. Been doing this for over a year. But really bad now.  I tried it in offline. I am drawing with 0 smoothing. Please help. I like fresco. But I can't make progress because having to wait for it to unfreeze to continue then it does it again. 

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Community Beginner ,
Nov 02, 2023 Nov 02, 2023

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Hi EnchantedGrey. I figured out why my Fresco was running soooo slow. The file I am working on is huge. I started another file and it runs smooth. About the crushing you are experiencing, I haven't have it crushed so often, very rarely. The pen slagging, I notice is much longer  on Vector brushes than Pixel Brushes. 
Did you try downloading Fresco again? 

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New Here ,
Jan 24, 2024 Jan 24, 2024

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I am experiencing the same issue on small and large files. I have to close Fresco every time and reopen. Anyone have any suggestions?

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Adobe Employee ,
Jan 25, 2024 Jan 25, 2024

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Hello @Clarissa29508491cgu8,

Sorry to hear about your experience. If you're using Fresco on an iPhone/iPad, would you mind updating the OS and the Fresco app to the latest version and checking if it helps?

(https://adobe.ly/47JQ1os), (https://adobe.ly/47JQ2c0)

 

Also, kindly check if all of your work is synced online (https://adobe.ly/49bR1mx). If yes, try deleting Fresco, restarting your device, and then reinstalling the app to check if it helps.

 

If you're using Fresco on Windows, kindly try updating the OS(https://adobe.ly/48O3jS0) and Fresco(https://adobe.ly/494d3aD) to the latest version and checking if it helps? Also, kindly reinstall the GPU drivers (Intel / NVIDIA / AMD) and set the Graphics Preference to High-Performance for Fresco (https://adobe.ly/42bjBSG) and check if it helps.

 

Additionally, check if all of your work is synced online (https://adobe.ly/49bR1mx). If yes, please try resetting Fresco (https://adobe.ly/42cNKkm...) and share your observations.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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