I’ve lost over a years worth of work, moving from Adobe sketch to Adobe fresco

Question

I usually work using Adobe sketch, which isn't accessible anymore. I’ve downloaded Adobe fresco to access my work and found that it’s only transferred a very small number of my work documents, none of which I need. Adobe Fresco says my work is synced but I have lost over a years worth of work required for my university portfolio.

Anshul_Saini · Accepted Answer

Hi @BennettWW,

Sorry to hear about that. If your files didn't migrate to Fresco, you might try to locate your files on this website https://adobe.ly/3eoSI3p. If you can locate them, I would suggest you check out this video (https://bit.ly/3qfAz0Q). In this video, there are four methods to save your artwork, the first method will not work now, but you may try the rest three methods. I hope it helps!

If you are still unable to locate/ recover your files and Sketch is installed on your device, then send me a DM. To send a DM, click my picture and use the message button.

Regards,

Anshul Saini

Note: Marking correct for visibility.

Sjaani · Answer

Within Fresco go to App Settings > Help > Report a Bug. This will open an email directly to the developers of Fresco, they are more likely to be able to assist with this than users on the forum.

가입하기

소셜 로그인

커뮤니티에 로그인

소셜 로그인

파일을 바이러스 검사 중입니다.

이 파일은 다운로드할 수 없습니다