I’ve lost over a years worth of work, moving from Adobe sketch to Adobe fresco

New Here ,
Jan 20, 2022 Jan 20, 2022

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I usually work using Adobe sketch, which isn't accessible anymore. I’ve downloaded Adobe fresco to access my work and found that it’s only transferred a very small number of my work documents, none of which I need. Adobe Fresco says my work is synced but I have lost over a years worth of work required for my university portfolio.

 

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Cross-product , Import , Syncing & Storage

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Adobe Community Professional ,
Jan 20, 2022 Jan 20, 2022

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Within Fresco go to App Settings > Help > Report a Bug. This will open an email directly to the developers of Fresco, they are more likely to be able to assist with this than users on the forum.

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Adobe Employee ,
Jan 22, 2022 Jan 22, 2022

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Hi @BennettWW

 

Sorry to hear about that. If your files didn't migrate to Fresco, you might try to locate your files on this website https://adobe.ly/3eoSI3p. If you can locate them, I would suggest you check out this video (https://bit.ly/3qfAz0Q). In this video, there are four methods to save your artwork, the first method will not work now, but you may try the rest three methods. I hope it helps!

 

If you are still unable to locate/ recover your files and Sketch is installed on your device, then send me a DM. To send a DM, click my picture and use the message button.

 

Regards,

Anshul Saini

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