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Is there a way to show my iOS Fresco purchase(s) on my Adobe purchases webpage?

New Here ,
Mar 27, 2024 Mar 27, 2024

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I purchased Adobe Fresco through the iOS App Store.  But Adobe doesn't seem to know anything about this purchase and it isn't listed with my MacOS purchases.

 

Is this normal? 

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Activation installation and billing

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Adobe Employee ,
Apr 05, 2024 Apr 05, 2024

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Hello @tgc,

Thanks for reaching out. Your active subscription should show up on the App Store. To do so:

  • Tap profileicon

  • Tap Subscriptions. The page that appears lists the subscriptions and their current status.

It is possible that you might have used a different email ID or a social sign-in option for the subscription. Would you mind signing out and signing in with the options to see if it helps?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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