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Lost Digital Drawing Project on Adobe Fresco - Seeking Solutions

New Here ,
Aug 15, 2023 Aug 15, 2023

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Hello everyone,

I've been working on a digital drawing project for the past two months using Adobe Fresco on my iPad 9th generation. I reached the final stage of the project, but unfortunately,when I was almost done, the application suddenly crashed and exited completely.

 

Upon reopening the app, I was devastated to discover that all my work had vanished. While the layers remained, the entire content had disappeared.

 

I've tried to check for backup history and reached out to customer support, but unfortunately, I haven't been able to recover my project. This project holds significant importance to me, and losing it has been quite disheartening.

 

If anyone has experienced something similar or knows of any potential solutions, I would greatly appreciate your help. I've already explored options like checking the trash, looking for automatic backups, and reaching out to support again, but without success.

 

Any advice, suggestions, or insights would be immensely valuable. Thank you in advance for your assistance!

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Performance , Syncing & Storage

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Community Expert ,
Aug 16, 2023 Aug 16, 2023

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I don't think you will be able to get it back, which is sad to say.  Have you checked your cloud?

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