Out of Storage and No Sync Errors for Adobe Fresco

New Here ,
Mar 27, 2020 Mar 27, 2020

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Dear sir, 

I have upgrade a paid plan to get 100 GB of storage already but when I export document it show that out of storage while I get space 100 GB now. And my Adobe Fresco cannot sync error. Please kindly help and advice me. (I also attached photos.)

 

Thanks in advance.

 

Best regards,

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Syncing & Storage

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Adobe Employee ,
Apr 28, 2020 Apr 28, 2020

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Hi there,

 

I apologize for the delay in responding to you. 

Are you still facing this issue? 

I'd suggest please sign out and then sign back into the app to check if that helps.

 

Regards,

Sheena

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