[Performance] Fresco 4.2 - Crash on launch

[jaime280222977ajz]

App was working fine this morning. Now it wont open when it does it just shows the loads document page then dissapears any ideas, as the Fresco application never opens

[Renamed by Mod]

[barbzz21]

Same here! It was working fine this morning, but now it doesn't open. It starts and shows "loading files" and then crashes.

[DaveJCummings]

What device are you using? I haven't seen that issue on my iPad

[Anubhav M]

Hello @jaime280222977ajz, @barbzz21,

Sorry to hear about this experience. Would you mind trying to delete the app, restart the device, and then reinstalling Fresco to check if it helps?

If the issue persists, kindly share some more information, like the exact version of the OS/Fresco and System Configuration (CPU/GPU/Memory/Display Monitor), so we can investigate this further.

Looking forward to your response.

Thanks,

Anubhav

[barbzz21 · Accepted solution]

Sorry for the late answer, I was on vacation. So, it wasn't working before, but today it seems to be working again. Thanks for the help. 

[Sjaani · Accepted solution]

Sometimes it helps to check for updates to the app and update if there is one or uninstall and reinstall even if there isn't an update.