• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

[Performance] Fresco on iPad - "Save has failed (Error Code: 2)" / Data Loss

New Here ,
Nov 13, 2022 Nov 13, 2022

Copy link to clipboard

Copied

Just came across some ridiculous bugs in this app on iPad.

 

My file wouldn't save, giving error code 2. It promted me to try restarting the app to try to recover the file. On restarting the app, the file was there in an older version, without saving my recent changes. But I couldn't open it, with error "Format not supported - the document does not appear to be a valid PSD file."

 

I can get around this by copying the corrupted file and opening that, but I'm wary to even use this app further if I'm just going to run into these troubles. 

 

I can't even report a bug in the app as it says my email account is not connected in the iPad settings, even though it is!

 

So a warning that this app may cause you to lose everything you've done. Be wary, make duplicates, and consider using another app until these dealbreaking bugs are fixed.


[Renamed by Mod]

TOPICS
Performance

Views

146

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 16, 2022 Nov 16, 2022

Copy link to clipboard

Copied

LATEST

If you do want to go ahead and report a bug send an email directly to (frescohelp at adobe dot com)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines