Problems installing Fresco "Incompatoble system"

[Nahuel370737941jso]

I have all the graphic drivers updated, but i dont know if its needed Directx 12 Ultimate, is that the case?

[Sjaani]

According to the System Requirements the graphics processor requires Direct X 12.1

[Nahuel370737941jso]

Yeah i see that later, do you know if a RX 570 supports DirectX 12.1? the last thing i want is to purchase a new Graphic card

[Anubhav M · Accepted solution]

Hello @Nahuel370737941jso,

Thanks for reaching out. The AMD Radeon RX570 does not support DirectX 12.1 extensions (https://adobe.ly/3WpvmUr) and is not supported by Fresco. Unfortunately, this is a hardware limitation that cannot be mitigated by OS/Driver updates.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Thanks,
Anubhav