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Problems sharing canvas

New Here ,
Mar 11, 2024 Mar 11, 2024

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We worked excellently until February, then the problems started. The last problem, for which we have no solution, is that when I share a canvas with my colleagues, it is not reflected in the shared files, it is as if it disappeared in who knows what place. I need a solution!

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Publish & export

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Adobe Employee ,
Mar 12, 2024 Mar 12, 2024

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Hello @Candela36001574s4dr,

We understand that encountering technical issues can be frustrating. Would you mind sharing more details, like the OS/Illustrator version, your exact workflow details and the problem encountered, along with screenshots, so we can better assist you?

Looking forward to hearing from you.

Thanks,
Anubhav

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