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Whenever I export the timelapse for this one specific project, the timelapse immediately shrinks the canvas leaving a thick black border around it, only reverting to its normal size near towards the end. I have exported the timelapse of this project before and I didn't face this issue, so I don't why its acting up now.
I tried reloading and redownlaoding the timelapse many times, yet every single time the same problem persists.
The file size isn't the issue, since my other projects with a bigger file timelapse are still just fine. It's also not the canvas size either, because literally every other project is unaffected by this bug, including ones of the same canvas size.
Additional info if it helps:
- At no point in time did I ever adjust the canvas size
- The canvas size is 4k
- The timelapse is set to high resolution (as with all the others)
- This shrinking occurs directly in fresco, so its not a third party issue or anything
If you know how to resolve this, please help me. It's driving me insane.
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Hello @Angie337780382705,
Would you mind reverting to an older version of the Cloud Document (https://adobe.ly/40p8SDz) and then exporting the time-lapse to see if it helps?
Looking forward to hearing from you.
Anubhav
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Thanks for replying. I tried this and it still didn't work. I also want to mention that if I duplicate the project and try to export the timelapse of that file, it still doesn't work. I'm at a loss of what to do.
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I just had the exact same problem. And the shrinking seems to go lower than 1080px, so looks like it's better to just avoid high res export settings altogether and use the standard 1920x1080. Disappointing.
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I'm also having the same problem. It worked fine yesterday. Posting here in hopes of eventually finding the solution.
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Would you please specify:
a) What device you are running Fresco on when this happens?
b) What Fresco version you are on
c) What iOS version you are on
d) What size document do you observe this issue with?
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I'm not the original poster, but here's the answers for when it happens to me:
A.) iPad Air
B.) Adobe Fresco 6.6.1
C.) iPad OS 18.6.2
D.) Around 20 MB
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a) laptop
b) 5.7.0
c) windows 11
d) 4k size
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Adding myself to the group - it just began doing this to me yesterday for the first time on random exports.
a) iPad Pro 11 inch (M4)
b) Adobe Fresco 6.7.0
c) iPad OS 18.6.2
d) 22mb up to 66mb
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