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mykell54487453
Participating Frequently
April 30, 2023
Answered

Well, this is FRUSTRATING

  • April 30, 2023
  • 1 reply
  • 864 views

Fresco will not install via Adobe Creative Cloud App.

 

Any fixes? 



Exit Code: 191 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 2 error(s), 0 warnings(s) FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'Assets', version:4.4.0.1188 FATAL: Error occurred in install of package (Name: Assets Version: 4.4.0.1188). Error code: '191' ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with error code 1 - OS Message: C:\adobeTemp\ETRAD36.tmp\1\frescoApp\gemini-win32-winui-app_4.4.0.1188_x64_Retail.msix#@#OS_Error_Code: 0x80073cf3#@#OS_Error_String: Windows cannot install package Adobe.Fresco_4.4.0.1188_x64__pc75e8sa7ep4e because this package depends on a framework that could not be found. Provide the framework "Microsoft.VCLibs.140.00.UWPDesktop" published by "CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US", with neutral or x64 processor architecture and minimum version 14.0.30704.0, along with this package to install. The frameworks with name "Microsoft.VCLibs.140.00.UWPDesktop" currently installed are: {Microsoft.VCLibs.140.00.UWPDesktop_14.0.27629.0_x64__8wekyb3d8bbwe} ERROR: Failed to install UWP Appx Package with error C:\adobeTemp\ETRAD36.tmp\1\frescoApp\gemini-win32-winui-app_4.4.0.1188_x64_Retail.msix#@#OS_Error_Code: 0x80073cf3#@#OS_Error_String: Windows cannot install package Adobe.Fresco_4.4.0.1188_x64__pc75e8sa7ep4e because this package depends on a framework that could not be found. Provide the framework "Microsoft.VCLibs.140.00.UWPDesktop" published by "CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US", with neutral or x64 processor architecture and minimum version 14.0.30704.0, along with this package to install. The frameworks with name "Microsoft.VCLibs.140.00.UWPDesktop" currently installed are: {Microsoft.VCLibs.140.00.UWPDesktop_14.0.27629.0_x64__8wekyb3d8bbwe} -------------------------------------------------------------------------------------
This topic has been closed for replies.
Correct answer Sjaani

Firstly check that your system should be able to install.

Fresco System Requirements

Then if you should be able to install and the current one isn't installing, try installing a previous version.

Other than that it's looking like a few suggestions might be available on this thread.

1 reply

Sjaani
Community Expert
SjaaniCommunity ExpertCorrect answer
Community Expert
May 1, 2023

Firstly check that your system should be able to install.

Fresco System Requirements

Then if you should be able to install and the current one isn't installing, try installing a previous version.

Other than that it's looking like a few suggestions might be available on this thread.