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Sep 17, 2013 8:07 PM UTC
Question

Adobe Acrobat 9 Standard download/trial version

Hello,

I am looking for a download for Adobe Acrobat 9 STANDARD. I have a valid key, but no CD. I've been to http://prodesigntools.com/all-adobe-cs5-direct-download-links.html but that is all PROFESSIONAL versions.

Is there anywhere on the Internet where I can download a trial version of Adobe Acrobat 9 STANDARD?

Thank you!

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5 replies

Romsinha-9KMEUt
Adobe Employee
Adobe Employee
Sep 18, 2013 12:02 AM UTC

Hi Acrobat9Standardpls,

The download for Acrobat Standard is not available at prodesign. I would recommend you to contact our chat support for further queries: http://helpx.adobe.com/contact.html .

Regards,

Romit Sinha

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Sep 18, 2013 1:18 PM UTC

Hello Romsinha,

Thank you for your reply. Unfortunately, I have tried that already. The chat support says to go to the forums. Here is a screenshot of the options I have when attempting to contact support: http://i.imgur.com/Tg7uiHP.jpg. In the chat, it asks you to select the product you need help with. Since I need assistance with version 9, I select Acrobat X & Lower versions. Once that is selected, 4a states that Acrobat 10(or is it X? not very consistent) requires a Support Contract. Then in parenthesis, 4a states "Support for Acrobat 8 and lower versions is available only on the user to user forums...".

I called Adobe phone support and confirmed that my serial number is valid, but stated that support via phone for Acrobat 9 is not available and directed me to the forums. Now I'm on the forums and I'm directed to contact chat support. So I go to chat and it says to go to the forums for help. Where do I have to go just to download a trial of Acrobat 9 standard so I can put in my valid serial number?

If the imgur link does not work. Here is the text of the chat window:


4a. Support for Acrobat 10 requires a valid Support Contract. Do you wish to buy a support contract? (Support for Acrobat 8 and lower versions is available only on the user to user forums & online self support) *

Adobe offers paid phone support for a US$39 fee per incident* as well as other customized support options. To purchase support, call 800-833-6687 and follow the prompt for "installing." To avoid waiting on hold, request a callback from the first available agent. You can also schedule a callback for a more convenient time.
 
Please visit http://www.adobe.com/support/ and choose your product for its online Help and Support Center. We also have User to User forums available at http://forums.adobe.com/index.jspa for any additional queries which are periodically monitored by Adobe personnel as well as the user community.
 
4a. Support for Adobe Flash Player / Adobe Reader requires a valid Support Contract. Do you wish to buy a support contract? *

Adobe offers paid phone support for a US$39 fee per incident* as well as other customized support options. To purchase support, call 800-833-6687 and follow the prompt for "installing." To avoid waiting on hold, request a callback from the first available agent. You can also schedule a callback for a more convenient time.
 
Please visit http://www.adobe.com/support/ and choose your product for its online Help and Support Center. We also have User to User forums available at http://forums.adobe.com/index.jspa for any additional queries which are periodically monitored by Adobe personnel as well as the user community.
 
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kglad
Community Expert
Community Expert
Sep 18, 2013 7:14 PM UTC

you should dl your acrobat standard from the vendor that originally supplied it.  if that was dell:  https://smartsource.dell.com/

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