Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Adobe Acrobat XI Pro Installation and Registration Online

New Here ,
Dec 08, 2013 Dec 08, 2013

Hi Everyone,

I bought three (3) Adobe Acrobat XI Pro for windows. I installed it into my three (3) computers I choose to input my serial number (because I have one), after I completed installing it I was prompted to register it online. But there was a error saying that I don't have a Internet Connection (please see the image below) it's a weird thing because I do have one. 

Adobe Acrobat Pro (ERROR).PNG

Now, my questions are :

1. How can I solve the problem regarding the Internet Connection thing? My clock and and time zone are correct.

2. Is there an alternate way to register my software online?

3. I want to un-install my Adobe Acrobat to my previous computer and install it to my new computer, will the Serial Number be counted? Being said that I installed and input the serial number into my three computers.

I'm afraid that if I install and input serial number to my new computer, the serial number will not work because I used it three times.

Please help me with this matter. Thank you in Advance!

1.3K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 09, 2013 Dec 09, 2013
LATEST

WSI.Jet please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for several common solutions to the difficulties you are experiencing.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines