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Adobe CC apps and MacOS Catalina (What's broken? What's not?)

Forum|Forum|6 years ago
June 7, 2019
39 replies
92523 views

Has anyone installed the Beta 1 of MacOS 10.15 (Catalina) and tried to use Creative Cloud applications?

If so, which Creative Cloud applications/features work and which ones do not?

Please note: this is not a question about Adobe Creative Cloud support of MacOS 10.15 Catalina (which is distinctly different from whether or not applications or features work).

This is also not a criticism of the Adobe teams; even with early access to new versions of MacOS (which the Adobe dev teams may not have), compatibility updates take a long time.

This topic has been closed for replies.

Correct answer Jeffrey_A_Wright

Thank you, everyone, for your interest in 64-bit support for Adobe applications that are included with a Creative Cloud membership. Since this discussion was last active additional information has become available. Please see https://helpx.adobe.com/x-productkb/global/fix-macos-64-bit-compatibility-errors.html for important information both before and after upgrading to macOS 10.15 and later.

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helpful_mentors98A6

Participating Frequently

Unfortunately, I can't get any Adobe Apps to work on my MacBook Pro 15 (late 2013) 10.15 Beta

SteddyShots

Known Participant

That's very unusual. You'll need to provide a lot more specific details. By "and Adobe Apps" can you least each specific app you have tried? And by can't get any to "work", you mean, you click on say Photoshop and literarilly nothing happens? Or it bounces endlessly in the dock, or it opens but but then crashes without warning immedaitely, or it opens but then an error appears (what is the exact error) or the app(s) open but some functionality does not work as expected, if so what specific functionality is not working? And you will most likely want to open "Console" app and see what errors show up in the logs there exactly as you are opening the desired Adobe app.

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helpful_mentors98A6

Participating Frequently

I tried to open Photoshop first. The title box opens and the rainbow spins for a LONG time. I had to 'force quit'. I did the same for Illustrator and Lightroom. Nothing but spinning wheels.

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pr0fess0r

Participant

Acrobat DC doesnt want to install on beta 2, complains about the install location.

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PaulSimpson

Participant

I have had the same problem. I have been trying to install Adobe Acrobat DC Pro for several hours and always get an error while trying to download or install.

I have no problems installing Reader, but it definitely won't install Acrobat DC.

I am using the Beta 2 version. I will have to hope the issue is fixed on the next Beta.

SteddyShots

Known Participant

Beta 3 already came out a week ago. And doubtful future mac betas will solve the problems and rather will have to wait for an update to the apps themselves for Adobe when the public version is released. Occasionally they bay push out an update from adobe that includes fixes but all the Catalina specific fixes will come around the time of the public launch. while I’m sure you’ve heard it a 1000 times before just make sure not to update to catalina on any machine that you require your software to be working such as for work Unless on a separate partition. Otherwise it’s great tho for test machines to help provide feedback to app makers so hopefilly they will get fixed in time for the public launch.

Photomonk

Participant

Lightroom CC doesn’t work. Thinks the library has moved to a cloned drive. Also, thinks Macintosh HD is read only. When you delete the library to resync, you end up with a blank screen and a message that search doesn’t work offline.

Running Catalina Beta 2

SteddyShots

Known Participant

Noticed that as well. With most all other apps there is a popup that asks you to allow the app permission to the hard drive, Lightroom does not. If you go into macOS Preferences where it shows the apps that have that permission there is a plus button to manually add but alas its grayed out so you can't manually add Lightroom there. There is an option to provide Lightroom there full disk access (more than it needs), tried that but the no write access error still shows in Lightroom. With the public betas out today I imagine many will be filing reports so should get some attention quickly.

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hectorg94761624

Participant

My question is if the 32-bit plug within the apps will stop working. Does anyone know?

Nancy OShea

Community Expert

32-bit apps and plugins will stop working. Do not upgrade to Catalina until you're fully committed to 64-bit.

Nancy O'Shea— Product User & Community Expert

Brian Gibbs

Participating Frequently

So far running Adobe Illustrator, Indesign and Photoshop and Acrobat, absolutely no issues at all in fact the apps open way faster on Catalina. I draw pinups etc and is good to have the apps respond so quick now. The OS is far more responsive and I hope it stays that way. Only small issue when doing a save as... in Photoshop if I change the format I have to manually change .psd to .jpg if that's the format ive selected.

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aspinmsAuthor

Participant

Thanks. Beta 2 is out so I've marked this as answered. Thanks for your comments, everyone.

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vitalyc32689404

Participant

photoshop 20 and illustrator 23 work but acrobat 2017 classic does not work on beta 2

SteddyShots

Known Participant

I've been using a few of the apps for a week casually and so far so good. Crashes across most all of the apps is much higher than stable, but so far haven't ran into any bugs completely blocking a standard feature, though I don't use premiere or all the apps. Though of course you are 150% should not install Catalina if you only have one computer and that computer is required for work (unless you install on a seperate partition since even if a feature is working today, the next beta a feature could break and then you would be up a creek. I don't think I've ever gone through the beta cycles without at least a few betas have some serious bugs that prevent getting work done, but fun to use and test on an additional computer.

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Jaywill10

Participant

Premiere Pro does not work. It's unable to render or export a video. I had tried it did not work. I had to switch to my windows pc to export the file which is not easy as project manager has been broken (although its been broken always since cc 18). My reccomendation is do not upgrade to catalina.

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pr0fess0r

Participant

Premiere works for me, it does occasionally crash during export, but then you can render the project in Media Encoder and that seems to work fine. This is using Beta 2

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EmmaLysyk

Participant

My Media Encoder won't read or export .MOV files, and I've got the live update. So I agree with @Jaywill10 until Adobe spits out an update.

joshreynoldsf

Participant

Howdy! I've upgraded a Mac I have to the beta and an iPad Pro to test out the sidecar feature. I think it's a real game changer for creative professionals. The responsiveness using the Apple Pencil is surprising and at least using Preview to test out some drawing capabilities felt like a native experience.

Unfortunately I wiped the machine before I upgraded and the CC installer won't run on Catalina so nothing to share on that front other than that fact.

Abambo

Community Expert

As of my information: Anything that is 32 bits will be broken...

As it is really early beta it should not be used on productive machines. If you have it installed, you can try to run cloud on and see what is broken... As for the rest, we need to wait for Adobe's official communications.

See here: New Mac OS does away with 32bit programs! [due in the Fall]

ABAMBO | Hard- and Software Engineer | Photographer

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aspinmsAuthor

Participant

I agree that a MacOS beta is not suitable for production machines.

As mentioned in my original post, this is not a question relating to official Adobe support or communication (which won't be until the public release of MacOS 10.15 in the Autumn).

This question is specifically about which apps Adobe CC apps are working and which are broken.

As of 7 June, 2019 most of the Adobe CC suite is 64-bit:

Abambo

Community Expert

Well looking into that, the applications should work, but management still needs refinement (CC app).

It is really not worth to speculate here, except that you may expect problems with older programs of any flavour. And be prepared for Adobe to update their Mac suite somewhere around the official release date of the new MacOS.

Neither Apple nor Adobe have an interest in a broken CC application suite. If you want to here more about upcoming releases, you need to get access to beta programs. Except for this fit-it-all talk, there will be no substantial news here on these fora.

Install CC on a MacOS Catalina and see what happens...

ABAMBO | Hard- and Software Engineer | Photographer

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