Adobe Certified Reseller - NFR license of Adobe eLearning suite 6.1 - Serial Number is not working

[mariar54462268]

Greetings from Greece,

We are new Adobe Certified Resellers.

I was informed that via the Adobe Partner Connection portal I can install an NFR copy of Adobe eLearning suite 6.1 for demo and training purposes. So I downloaded this software (version 6.1 WIN) from the website above but the serial number provided on the same page is not working with the message "The serial number you entered is invalid. Please try again. If the problem persists contact support". 

I am sure that I am typing the correct one (as I find it on the web page), tried several times, also tried copy-paste to be sure.

Please advise.

Thank you in advance.

[Ned Murphy · Accepted solution]

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...

Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )