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Known Participant
December 4, 2017
Answered

Adobe Creative Suite 3 Design Premium Activation Problem

  • December 4, 2017
  • 1 reply
  • 8106 views

Dear Adobe Friends.

I own the license to Adobe Creative Suite 3 Design Premium for many years and have recently recieved a pop up "Temporary Activation Expired" You must re-activate to use this product.

Can someone please advise how I can fix this problem in the simplest way possible and why this is happening?

Thank you, much appreciated. I work on Windows 10 and have recently installed CS3 a few months ago and the product was working fine until I recently had this interruption from Adobe that I need to re-activate product in order use this product.

Looking forward to your reply. Thank you!

This topic has been closed for replies.
Correct answer John Waller

Adobe has retired their CS3 activation servers. You must now uninstall your existing CS3 which requires activation.

You then obtain a new non-activation version of CS3 and a new non-activation serial number from Adobe by following this procedure:

Activation or connection error when starting CS3 or Acrobat 8

To reiterate, your existing serial number will no longer work. You must use the new non-activation serial number which you obtain from Adobe.

1 reply

John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
December 4, 2017

Adobe has retired their CS3 activation servers. You must now uninstall your existing CS3 which requires activation.

You then obtain a new non-activation version of CS3 and a new non-activation serial number from Adobe by following this procedure:

Activation or connection error when starting CS3 or Acrobat 8

To reiterate, your existing serial number will no longer work. You must use the new non-activation serial number which you obtain from Adobe.

Known Participant
December 4, 2017

Dear John,

Thank you so very much for replying. Another few questions please.

A) Do I need to first uninstall the Old CS3 Adobe Suite before requesting a new serial #? If so is there a trick to uninstall successfully and thoroughly?

B) Will my new Windows 10 HP Computer accept the new serial # and new download without any errors/problems?

Thank you.

Known Participant
December 4, 2017

Dear John,

Please disregard a portion of my question A). I see you instructed me to uninstall the Old CS3. Just need to know if there are special instructions to uninstall successfully. Question B) is still awaiting your kind reply.

Thanks so very much!