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kathyt6735777
Participant
May 1, 2017
Answered

Adobe CS6 fresh install on Yosemite (MacBook Air)

  • May 1, 2017
  • 1 reply
  • 1783 views

I hope someone can help me out.

I already have the entire suite (CS6) installed on my iMac and has been working great for many years and it is still currently being run in Sierra also.

Now, I want to install it on my MacBook Air with Yosemite (v10.10.5). But it won't install when I tried to use the Adobe install discs (which I own). And also I attempted to do an AirDrop between the two computers of the Photoshop and Illustrator folders but that didn't work either.

This is the message I received when after I inserted the install disc and tried to install the package:

Screen Shot 2017-04-30 at 5.45.10 PM.png

And when I tried to open Photoshop the other way after I AirDropped it and moved it to the applications folder on the MacBook, this is the error it gave me: "Configuration error. Please uninstall and reinstall the product."  I trashed the folder that I AirDropped.

I tried it again with the disc, and the first error above came up again.

I tried to research the issue and it seems it is related to Adobe updates in version 10.10.5 for Yosemite. But I can't find what to download exactly to make my install discs work.

    This topic has been closed for replies.
    Correct answer kglad

    no, yosemite should work without problem with cs6.

    sierra has a problem with cs6, but adobe's posted a work-around:  https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 2, 2017

    are you sure that's cs6 you're trying to install?

    power pc adobe suites are cs4 and earlier.  i've not seen that error for cs6 and 10.10

    K
    kathyt6735777Author
    Participant
    May 2, 2017

    Hi there,

    Originally I had the Adobe Creative Suite Premium Education. Then I bought my new iMac in 2013 and purchased the Creative Suite 6 (CS6) Design Standard with the new iMac.

    So, it was my error that I put in the wrong discs into the MacBook Air (with Yosemite). I found my earlier Creative Suite Premium Education (I had a mind blank!). Which is why the error message wasn't for the CS6.

    Anyways, when I tried instead to AirDrop the actual CS6 from my iMac to MacBook, that gave a different error. 

    But now I found my newer Adobe CS6 discs and will now try to install them on my MacBook with Yosemite (v10.10.5).

    I hope that will work but it may not because I thought I read online somewhere that there were issues at the time with Yosemite working with Adobe?

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    May 2, 2017

    no, yosemite should work without problem with cs6.

    sierra has a problem with cs6, but adobe's posted a work-around:  https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

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