Adobe CS6 fresh install on Yosemite (MacBook Air)

[kathyt6735777]

I hope someone can help me out.

I already have the entire suite (CS6) installed on my iMac and has been working great for many years and it is still currently being run in Sierra also.

Now, I want to install it on my MacBook Air with Yosemite (v10.10.5). But it won't install when I tried to use the Adobe install discs (which I own). And also I attempted to do an AirDrop between the two computers of the Photoshop and Illustrator folders but that didn't work either.

This is the message I received when after I inserted the install disc and tried to install the package:

And when I tried to open Photoshop the other way after I AirDropped it and moved it to the applications folder on the MacBook, this is the error it gave me: "Configuration error. Please uninstall and reinstall the product."  I trashed the folder that I AirDropped.

I tried it again with the disc, and the first error above came up again.

I tried to research the issue and it seems it is related to Adobe updates in version 10.10.5 for Yosemite. But I can't find what to download exactly to make my install discs work.

[kglad]

are you sure that's cs6 you're trying to install?

power pc adobe suites are cs4 and earlier.  i've not seen that error for cs6 and 10.10

[kathyt6735777]

Hi there,

Originally I had the Adobe Creative Suite Premium Education. Then I bought my new iMac in 2013 and purchased the Creative Suite 6 (CS6) Design Standard with the new iMac.

So, it was my error that I put in the wrong discs into the MacBook Air (with Yosemite). I found my earlier Creative Suite Premium Education (I had a mind blank!). Which is why the error message wasn't for the CS6.

Anyways, when I tried instead to AirDrop the actual CS6 from my iMac to MacBook, that gave a different error. 

But now I found my newer Adobe CS6 discs and will now try to install them on my MacBook with Yosemite (v10.10.5).

I hope that will work but it may not because I thought I read online somewhere that there were issues at the time with Yosemite working with Adobe?

[kglad · Accepted solution]

no, yosemite should work without problem with cs6.

sierra has a problem with cs6, but adobe's posted a work-around:  https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

[kathyt6735777]

Thank you.

The install disc asked me to enter the serial number, which I did. Then it indicated I had to sign-in to Adobe, but first there was a message indicating that my "credentials will be stored on this device". However, I want my credentials to be stored on my main device, which is my iMac.

Before I continue with signing in and the install, I would like to make sure I am doing this process correctly. I need to make sure that my main use of the Adobe software on my iMac will not be affected after I sign-in to Adobe from the MacBook to install the suite on it.

[kglad]

you are allowed to activate your cs6 on, up to, two computers at any one time.  if you want to activate on a third, you need to deactivate (help>deactivate) on one of the other two first.

you are licensed by device (=computer) and serial number.

with cs6 there's no need to sign-in to anything.  you'll need to connect to adobe's servers after entering your serial number, but if you do that and see a green check mark and are able to click next without error, you're ok for installation.

mac users often have to 'sign-in' to their mac to ok the installation of software so if you're prompted for an id/password, that's your mac id/password, not adobe.

[kathyt6735777]

It will only be on two macs, the iMac and MacBook.

I will go ahead and complete the sign-in to Adobe to complete the install on the MacBook. (But there was that message that my credentials will be stored on "this device". )

I will try it out now.

Thank you~

[kathyt6735777]

It installed on my MacBook. Thanks!

[kglad]

you're welcome.