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deborahb52037028
deborahb52037028
Participant
April 27, 2017
Answered

Adobe Design and Web Premium CS6- revoked serial Number

  • April 27, 2017
  • 3 replies
  • 2730 views

I am a die-hard Fireworks fan. I know Adobe don't sell it or support it anymore but I can't live without it.

So I searched high and low for it in Dec 2015 and finally found a copy for purchase via BUYTECH Solutions (buytechsolutions.com). I researched them, they seemed legit, I needed my Fireworks, so I bought it. Fastforward just over a year later, trying to reinstall it and it says my serial number has been revoked. Contact Customer support, told it is a pirated number, and to contact BUYTECH Solutions for help.

So my questions are

1. Has anyone else been caught like this and is there any way to get the serial number in-revoked and

2. Where on this great earth can I get a legit copy of Adobe Design and Web Premium CS6 - - because the best Customer Care can offer is telling me to buy another one from BUYTECH?

3. If I can't get it what are people using instead? Do I really have to master Photoshop just for basic stuff?

Would really appreciate any help.

Thanks guys

Peace

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    Deborahb52037028 I am sorry that you are facing difficulty purchasing Creative Suite 6.  You are correct it is no longer for sale by Adobe.  I would recommend you utilize the Adobe Authorized Reseller finder at Partner with Adobe to see if any of them still have any boxed copies of Creative Suite 6 available.

    As an alternative Fireworks CS6, and other CS6 application versions, are included with a full Creative Cloud membership.  See the following screenshot where I am being given the option to install Fireworks CS6, within the Adobe Creative Cloud desktop application, under the latest version of macOS Sierra.

    Additional details on how to install previous versions of Adobe applications, in the Creative Cloud desktop app, can be found at Download and install Creative Cloud apps.​.  This feature is only available to paid members and will not be available under a trial membership.

    For more details on the different Creative Cloud plans available see Adobe Creative Cloud | Software and services for creative professionals​.  All of the plans listed include access to the Previous Versions, with the exception of the Photography plan, which is focused on the latest releases of Photoshop and Lightroom at a low price point.

    Let me know if you have any additional questions Deborahb52037028.

    3 replies

    D
    Drummer-dc
    Participant
    July 7, 2017

    Yes same situation with Adobe Design & Web Premium CS6 Windows I just was told the product wasn't listed under my name and the licesne had be cancelled.

      marketing_danica
      marketing_danica
      Participant
      August 30, 2018

      We had the same problem here. We had to format our Marketing Computer and when we reinstall Adobe Design & Web Premium CS6, didn't work the license number, then i came to adobe website and saw that we don't have license anymore. I though that this kind of license was perpetual.

      Jeffrey_A_Wright
      Community Manager
      Jeffrey_A_WrightCommunity ManagerCorrect answer
      Community Manager
      April 27, 2017

      Deborahb52037028 I am sorry that you are facing difficulty purchasing Creative Suite 6.  You are correct it is no longer for sale by Adobe.  I would recommend you utilize the Adobe Authorized Reseller finder at Partner with Adobe to see if any of them still have any boxed copies of Creative Suite 6 available.

      As an alternative Fireworks CS6, and other CS6 application versions, are included with a full Creative Cloud membership.  See the following screenshot where I am being given the option to install Fireworks CS6, within the Adobe Creative Cloud desktop application, under the latest version of macOS Sierra.

      Additional details on how to install previous versions of Adobe applications, in the Creative Cloud desktop app, can be found at Download and install Creative Cloud apps.​.  This feature is only available to paid members and will not be available under a trial membership.

      For more details on the different Creative Cloud plans available see Adobe Creative Cloud | Software and services for creative professionals​.  All of the plans listed include access to the Previous Versions, with the exception of the Photography plan, which is focused on the latest releases of Photoshop and Lightroom at a low price point.

      Let me know if you have any additional questions Deborahb52037028.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      April 27, 2017

      1. a lot of people have had problems with pirated serial numbers, especially in the past few months when adobe increased their detection efforts.  it seemed a lot of resellers were buying enterprise versions of adobe products and reselling them (illegally).

      2. you can get access to cs6 (and every version after) by subscribing to cc, Creative Cloud pricing and membership plans | Adobe Creative Cloud .  you might be able to buy a legit copy from an authorized reseller (i don't know if buytech is one), How to buy

      3. photoshop elements is easier to use than photoshop, Software & Services

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