adobe flash cs4

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Hi, When I attempt to open Flash on my PC I receive the following message "The application Adobe Flash CS4 has unexpectedly quit". I uninstalled all of Creative Suite 4 and reinstalled using the disks from my Creative Suite pack and the serial code. During the installation an error occured whilst Flash was being installed and I'm receiving the same message when I attempt to open. I'm using Windows 7 on a Desktop PC.

adobe flash cs4 has unexpectedly quit

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kgladCorrect answer

Community Expert

uninstall, clean per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 and then reinstall.

if you see an error during installation, take a screenshot and attach it, if it's in english.

kglad

Correct answer

Community Expert

uninstall, clean per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 and then reinstall.

if you see an error during installation, take a screenshot and attach it, if it's in english.

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D

dallas1979Author

Participant

Hi,

I followed your instructions re. CC Cleaner Tool removal and upon reviewing the cleaner tool log there are several lines with failed to remove (see attached). Please advise.

thanks,

Michael

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kglad

Community Expert

did you uninstall first, then restart your computer, clean, restart your computer and then reinstall?

if no, do so.

if yes, did you see an error during reinstallation?

if yes, what?

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