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osamaz71088318
Participant
February 2, 2020
Answered

after effects cc 2020 keeps crashing on startup MacBook pro-GPU sniffer Warning

  • February 2, 2020
  • 3 replies
  • 7527 views
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Correct answer aleksiralda

Man, I had this error, I realized that one plugin is the problem, in my case was CinemaGrade.bundle, I guess is not compatible with 2020 version.

In mac, follow this path:

/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore

Move one asset to new path (ie. Downloads Folder) and launch After Effects if Start Crashing again, move another.

 

3 replies

A
aleksiraldaCorrect answer
Participant
March 10, 2020

Man, I had this error, I realized that one plugin is the problem, in my case was CinemaGrade.bundle, I guess is not compatible with 2020 version.

In mac, follow this path:

/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore

Move one asset to new path (ie. Downloads Folder) and launch After Effects if Start Crashing again, move another.

 

    A
    Anonymous
    March 23, 2020

    This work perfectly for me. Deleting Insta360 plugin i can fixed the issue.

    Thanks a lot!

     

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    February 3, 2020

    Hi there,

     

    Thanks for reaching out. I see that After Effects is crashing when you try to launch it.

    A similar issue has been discussed on this community thread: https://community.adobe.com/t5/after-effects/ultimo-messaggio-registrato-lt-4561939904-gt-lt-ds-gt-lt-5-gt-gpu-sniffer-result-110-after-effects/m-p/10848682?page=1#M102763

    Please try the suggestions mentioned and let us know if it helps.

     

    Thanks,

    Nishu

    O
    osamaz71088318Author
    Participant
    February 3, 2020

    Hello, 

    thanks for your suggestion, however, it didn't resolve the issue. I am still getting the same error and AE crashes on launch.

    please advise.

    thanks

    T
    Tery Wilson
    Participant
    April 24, 2020

    How can you tell which plugin is the problem? I'm getting this exact issue

    OussK
    Community Expert
    OussKCommunity Expert
    Community Expert
    February 3, 2020

    Try to upgrade you OS you still running 10.13.6 so try to upgrade to 10.14 or 10.15

    O
    osamaz71088318Author
    Participant
    February 3, 2020

    Thanks. However, I'm using a late 2011 macbook pro. MacOS High Sierra is the highest OS it's compatible with. In any case, I  doubt this is the fix as I'm running AE CC2018 on  my older laptop (mid-2009) with an older MACOS with no issues whatsoever.

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