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Participant
May 11, 2013
Answered

cannot log in licensing website

  • May 11, 2013
  • 1 reply
  • 1581 views

I have bought the one month product and have not got the serial number

I tried to open the licensing web to get that but cannot log in the system at all

what wrong with the website?

    This topic has been closed for replies.
    Correct answer Rave

    The url for the Licensing Websoite is : https://licensing.adobe.com/sap(bD1lbiZjPTAwMw==)/bc/bsp/sap/zavllogin/login.htm?sap-language=EN

    You might also want to refer the Kb Doc : http://helpx.adobe.com/x-productkb/policy-pricing/volume-licensing-site.html

    You might first try to login through a different browser and check

    If you are not able to login, you can click on the forgot password link and reset your password.

    Note : The licensing website access is provided only to the purchasers of volume licenses from Adobe.

    If you bought a retail version of the software you can check under My orders in your account on adobe.com

    1 reply

    Rave
    Community Manager
    RaveCommunity ManagerCorrect answer
    Community Manager
    May 11, 2013

    The url for the Licensing Websoite is : https://licensing.adobe.com/sap(bD1lbiZjPTAwMw==)/bc/bsp/sap/zavllogin/login.htm?sap-language=EN

    You might also want to refer the Kb Doc : http://helpx.adobe.com/x-productkb/policy-pricing/volume-licensing-site.html

    You might first try to login through a different browser and check

    If you are not able to login, you can click on the forgot password link and reset your password.

    Note : The licensing website access is provided only to the purchasers of volume licenses from Adobe.

    If you bought a retail version of the software you can check under My orders in your account on adobe.com