CC App Installation Windows 8.1

[michaels47220556]

I am attempting to install Audition and Premiere onto my laptop running Windows 8. I already have CC up and running on my other computer running Windows 10. When I attempt to install these apps through the Creative Cloud hub, I am given an error code.

When I clicked on "More Information" I was told to update my Windows. This PC is running the latest version of Windows 8.1. Adobe's advice was to install an Update for Universal C Runtime in Windows. When I attempted to install the package for my x64 version of Windows, this error occurred.

Can anyone help me out here? I've tried all the "go-to" fixes. I've restarted the PC, reinstalled CC, and even done a hard reset back to factory settings on the PC, I am really at a loss for what to do here.

[kglad]

make sure you have ms vs c++ 2015 installed.

[michaels47220556]

@kglad is this the program you're talking about?

[kglad · Accepted solution]

i can't tell.  this is the latest,

Microsoft Visual C++ 2015 Redistributable Update 3

Download Microsoft Visual C++ 2015 Redistributable Update 3 from Official Microsoft Download Center

[huwd76488568]

I have the same issue. I tried to install given this link however it says I have a newer version already installed.. What do I do now?

[kglad]

that answer is more than 1 year old.

what's your os and what's the error message?

[Sheena Kaul]

Moving to Creative Cloud Download & Install​