Code d'erreur 201

[laurencebs]

Bonjour,

Je ne parviens plus à faire de mise à jour des produits Adobe. J'obtiens : Code d'erreur : 201

Le PC sur lequel je travaille viens d'être mis à jour avec Windows 10 Professionnel.

Cela peut-il avoir une incidence ?

Si ce n'est pas le cas, quelle solution ?

Merci de vos réponses

Laurence BS

[Sheena Kaul · Accepted solution]

Hi,

Please refer to the help document below which explains the Error Code 201:

Error downloading, installing, or updating Creative Cloud applications

You may also refer to the thread below where this issue has been addressed:

Error 201

Error 201; CC desktop app constantly logged out, won't redownload

Regards,

Sheena

[audrey-annj37143368]

Hi,

I have the same problem than laurencebs.

I saw what you suggested and tried everything that's written there but nothing is working.

I tried to uninstall the app, but it doesn't work because there is already an install process.

I tried to create a new admin account on my computer, but got the same problem again.

What should I do now ?

[Pattie-F]

Please see:

Error downloading, installing, or updating Creative Cloud applications.