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Participant
February 16, 2017
Answered

Creative Cloud has a blank screen with a spinning wheel

  • February 16, 2017
  • 1 reply
  • 374 views

I have tried all of the solutions in internet. But it didn't work at all. It took already the whole day to do that. Without CC, my Illustrator can't work, either. What can i do more???

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Correct answer Jeffrey_A_Wright

Branching to a new discussion.

Susususy have you tried all of the steps listed in Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel ?    Were you able to locate the OOBE folder successfully?  What version of Windows are you utilizing your Creative Cloud membership on?

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
February 16, 2017

Branching to a new discussion.

Susususy have you tried all of the steps listed in Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel ?    Were you able to locate the OOBE folder successfully?  What version of Windows are you utilizing your Creative Cloud membership on?