Creative Cloud won't let me log in.

Forum|Forum|12 years ago
November 1, 2013
3 replies
13612 views

When trying to log into Creative Cloud on Windows 8, I type in my log in info, then try to log in, and it tells me that I've been logged out, and prompts me to log in again. What do I need to do to fix this?

This topic has been closed for replies.

Correct answer Jeffrey_A_Wright

Meganstewart331 if I understand the error you are experiencing I believe it is being discussed at http://forums.adobe.com/message/5796298#5796298. The resolution for this difficulty is actively being investigated. There are steps already available within that discussion which have resolved this difficulty for several Users.

Harshika1234567890G

Participating Frequently

You can check this link - Adobe Creative Cloud signs you out or asks you to sign in repeatedly .

J

joanbraddock

Participant

I have the same problem, If i can;t fix it soon i won't be able to use my Photoshop PLX HELP

Kartikay_Sharma

Community Manager

Adding to what Jeff has mentioned please try and resetting your Internet Explorer if you are on Windows machine ?please use the following link to do so and suggest if this was able to provide you with a resolution or not.

http://windows.microsoft.com/en-in/internet-explorer/reset-ie-settings

Jeffrey_A_Wright

Correct answer

Community Manager

Meganstewart331 if I understand the error you are experiencing I believe it is being discussed at http://forums.adobe.com/message/5796298#5796298. The resolution for this difficulty is actively being investigated. There are steps already available within that discussion which have resolved this difficulty for several Users.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded