Skip to main content
Ilhan Ozen
Ilhan Ozen
Participant
January 30, 2016
Answered

Cretive Cloud Stucks at 0% While Installing Adobe Fuse CC (Preview)

  • January 30, 2016
  • 2 replies
  • 687 views

Hi everybody, Cretive Cloud stucks at 0% while Installing Adobe Fuse CC (Preview). There is no any problem installing other applications like Photoshop, Illustrator etc. but it doesn't install Adobe Fuse CC (Preview), I tried many times, I waited whole day but still it's always %0.

This topic has been closed for replies.
Correct answer chiru_ras

I would request you to please contact Adobe Support for further troubleshooting.

Contact Customer Care

Thank you.

2 replies

Pattie-F
Pattie-F
Legend
February 12, 2016

I am moving this discussion to the Creative Cloud Download & Install forum.

chiru_ras
Adobe Employee
chiru_ras
Adobe Employee
January 30, 2016

Him

Please open the Creative Cloud App and click on the ""Settings"" icon at the top right and click on ""Preferences"" and sign-out from there.

Open ""Task Manager"" (if windows) or ""Activity Monitor"" (if MAC)

If Windows :

Move to the Processes tab and check the option at the bottom ""Show all Processes"" and close all the Adobe Processes running there and also close ""Core Sync"" process as well


If MAC:

Move to ""CPU and close all Adobe Processes there and also close ""Core Sync""

Launch Adobe Creative Cloud App and sign-in there and pause the ""File Syncing"" at the bottom if its running and try installing MUSE CC from there again.

Thank you.

Ilhan Ozen
Ilhan OzenAuthor
Participant
January 30, 2016

Thanks chiru_ras. But I tried all of those steps. I have another issues to synch files, also for this even I uninstalled all the apps and Creative Cloud and run Adobe Creative Cloud Cleaner Tool then I installed Creative Cloud app but still same only Fuse CC is stuck at %0.

chiru_ras
Adobe Employee
chiru_rasCorrect answer
Adobe Employee
January 30, 2016

I would request you to please contact Adobe Support for further troubleshooting.

Contact Customer Care

Thank you.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices