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Participant
July 29, 2014
Question

CS5.5 Web Premium (Mac) Download Hangs at 650.5MB

  • July 29, 2014
  • 3 replies
  • 788 views

I am trying to download CS5.5 Web Premium for Mac from this link, but I cannot get the download to finish.  On the Mac, I have attempted downloading with Firefox and Safari, but the download stops at 650.5MB.  I have also tried downloading via Firefox and Internet Explorer via PC, but the download still stops in the same place.

Safari gives the error message "the network connection was lost" after the download has been stuck for a long period of time.

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    3 replies

    davidbates73
    Participant
    January 28, 2015

    I am having the same issue.   (see download screenshot)  I see this has gone unanswered thus far...   any luck?    I am on a wired connection.   Have tried multiple browsers, multiple machines.

    Thanks for the help.

    kglad
    Community Expert
    Community Expert
    January 28, 2015

    it's been answered.

    other answers:  use a different browser and/or a download manager.

    davidbates73
    Participant
    January 28, 2015

    Thanks for responding kglad.   I have tried Folx GO as a download manager.  Do you have another suggestion as I have tried what you suggested and this does not work.   I have not contacted Apple as this is not an Apple issue. 

    Response from curl: 

    curl -L -# -O http://trials3.adobe.com/AdobeProducts/WEBB/CS5_5/osx10/WebPremium_CS5_5_LS1.dmg


    ######################################################################## 100.0%


    Open the "dmg" file and this is that you receive.

    <HTML><HEAD>

    <TITLE>Access Denied</TITLE>

    </HEAD><BODY>

    <H1>Access Denied</H1>

    You don't have permission to access "http&#58;&#47;&#47;trials3&#46;adobe&#46;com&#47;AdobeProducts&#47;WEBB&#47;CS5&#95;5&#47;osx10&#47;WebPremium&#95;CS5&#95;5&#95;LS1&#46;dmg" on this server.<P>

    Reference&#32;&#35;18&#46;25063e17&#46;1422470439&#46;25a9f88a

    </BODY>

    </HTML>


    prondinaAuthor
    Participant
    August 14, 2014

    I was able to successfully download the file over a separate, wireless internet connection.

    kglad
    Community Expert
    Community Expert
    July 29, 2014

    use a wired, not wireless, connection.

    if that's still a problem, use a download manager.

    prondinaAuthor
    Participant
    July 30, 2014

    I am already using a wired connection.

    What download manager can I use for Mac?

    kglad
    Community Expert
    Community Expert
    July 30, 2014