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C
CoryIT
Known Participant
November 18, 2019
Question

CS5 auto update issue. Can't find manual downloads

  • November 18, 2019
  • 4 replies
  • 3257 views

Hello,

 

I'm not expecting to have huge success with my issues, but thought I'd post here anyway, as support were useless;

 

I am running CS5 on Windows 10, as I only use it for very basic stuff and have the perptetual license, so don't want to spend any more money on a sub.

Auto update has managed to update some parts of the suite, however some of the more core apps are having issues.

 

I imagine this is due to the age of the applications/updater, so am looking to install latest updates manually.

Trouble is, I cannot find them on the downloads page.

 

Is anyone able to point me in the direction of the exact download page URL for CS5 updates?

 

Thanks.

James

This topic has been closed for replies.

4 replies

Jeff Arola
Jeff Arola
Community Expert
November 20, 2019

You can download the Extension Manager 5.0.1 update from here:

 

https://www.adobe.com/exchange/em_updates/

C
CoryITAuthor
Known Participant
November 20, 2019

Thanks, that's that one sorted.

 

Now just for Illustrator.

Jeff Arola
Jeff Arola
Community Expert
November 19, 2019

Which two updates do you still need?

C
CoryITAuthor
Known Participant
November 20, 2019

Hi there,

 

Only two pending are:

Adobe extension manager CS5 5.0 update

Adobe illustrator CS5 15.0.2 update

 

I am going to reboot my machine at some and reattempt, to see if I can get them installed.

Not the end of the world if not, as I have the core ones for the apps I use, and can hide notification of updates so it doesn't keep prompting me.

 

Many thanks

James

Jeff Arola
Jeff Arola
Community Expert
November 19, 2019

Install the latest Adobe Application Manager and see if Help>Updates then works.

 

https://supportdownloads.adobe.com/product.jsp?product=170&platform=Windows

 

You can also find the update installers here, well most of them unless the links are broken.

 

https://www.adobe.com/gr_en/downloads/updates.html

C
CoryITAuthor
Known Participant
November 19, 2019

Percect thank you!

I did not realise you could download update manager separately, as I thought it was integrated.

 

I have installed this, and it has completed all bar two updates.

 

Many thanks!

James

Ned Murphy
Ned Murphy
Brainiac
November 18, 2019

Adobe doesn't make the links for old CS products readily available any longer.

https://helpx.adobe.com/download-install.html

http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

 

C
CoryITAuthor
Known Participant
November 18, 2019

I'm assuming a CS5 key does not allow upgrade to 5.5?

If I can no longer download directly, how can I get the Adobe Auto Update to stop reporting these updates as being available, or, how can I get Adobe Auto Update to succesfully download the updates?

C
CoryITAuthor
Known Participant
November 19, 2019

CoryIT, I am sorry, but the updates for Creative Suite 5 are only available through the updater.  What other Adobe applications are installed on the computer?  If you have installed a Creative Cloud version of our apps or even the current release of Adobe Reader, then you will need to remove all currently installed Adobe software and then reinstall CS5.  Failure to do so will result in a modern version of the Adobe updater components to be installed.  This can lead to problems with the update process for older applications like Creative Suite 5.


Hello,

 

I only have Adobe AIR installed.

When running the updater, it tells me the below updates are available:

 

When I try to complete the update, it says:

 

In the AAMU.log file, I then see a load of these errors for each update:

2019-11-19T09:39:36: ThreadDownloadUpdates: Downloading installer for update refID: PhotoshopCameraRaw-6.0/6.7.040
2019-11-19T09:39:41: ThreadDownloadUpdates: Going for certificate based signature check for the downloaded installer
2019-11-19T09:39:42: ThreadDownloadUpdates: ERROR: Validation failed for downloaded file: C:\Users\james.edmonds\AppData\Local\Adobe\AAMUpdater\1.0\Install\PhotoshopCameraRaw-6.0\6.7.040\Setup.zip
2019-11-19T09:39:42: UCGetprogress : WARNING - Download failed as downloaded bob could not be validated.

 

Is the issue local to my machine or server side?


Thanks

James

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