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tylercasper
Participant
October 6, 2014
Question

download succeeded but a patch failed?

  • October 6, 2014
  • 1 reply
  • 1098 views

What does this mean and how do I fix it on my premiere and media encoder?

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
October 6, 2014

Download succeeded but a I would recommend reviewing your installation log files for the update.  You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.  You are welcome to post any specific errors you discover to this discussion.

J
Jeanf
Participating Frequently
October 11, 2014

I just had the same problem.  I downloaded updates to Photoshop, After Effects, Media Encoder just fine. Then tried installed Premiere Pro CC and got an error after it was about 90% complete:  Installation succeeded, but a patch failed. Errors encountered during installation.(U44M1P7).  What should I do?  I'm running Windows 8, 64bit.

J
Jeanf
Participating Frequently
October 11, 2014

Problem resolved...I clicked on retry and it downloaded ok.

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