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Participant
Feb 2, 2016 5:47 AM UTC
Answered

Error: 16

I pay monthly as a student and each time I try to open Premier, AfterEffects or Creative Cloud i get the Error 16 message

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puneeta23771395
puneeta23771395Correct answer
Participating Frequently
Feb 2, 2016 11:18 AM UTC

4 replies

Inspiring
Dec 24, 2018 1:07 AM UTC

i was able to right click on the red install icon and install through the terminal window.  i found the thread somewhere on here.  Thanks for your reply!

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puneeta23771395
puneeta23771395Correct answer
Participating Frequently
Feb 2, 2016 11:18 AM UTC
Inspiring
Dec 23, 2018 4:57 PM UTC

i followed these steps but SLStore and Adobe PCD do not exist in my library.  I have Adobe CS6, not CC.  Does that make a difference?

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Abambo
Community Expert
Community Expert
Dec 23, 2018 7:52 PM UTC

CS6 is included in CC and it is included in puneeta23771395 's suggestion.

Are you sure you followed the instructions correctly?

ie it is: Program Files (x86)\Common Files\Adobe\ Adobe PCD\ and not Program Files (x86)\Adobe\ Adobe PCD\

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ABAMBO | Hard- and Software Engineer | Photographer