Error code 301

[MBE Worcester]

Hi,

I'm trying to do the latest update, however it keeps failing.

I keep getting error code 301 each time I try to update,

Can anyone help?

Josh

[kglad · Accepted solution]

uninstall all reader versions/plugins.

uninstall acrobat versions (using the control panel for non-cc versions and using the cc app for cc versions)

restart your computer

install acrobat dc

[Kanikas]

Moving to Creative Cloud Download & Install​

[InklingBooks]

uninstall all reader versions/plugins.

uninstall acrobat versions (using the control panel for non-cc versions and using the cc app for cc versions)

restart your computer

install acrobat dc

That sounds like hours of work for a problem that's not of my doing. Is Adobe going to compensate me with perhaps a free month's subscription?

[kglad]

sure.  just hire a lawyer and establish it's all adobe's fault unrelated to something you did.