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Participant
February 26, 2014
Answered

How can I install AAM so I can uninstall CS6 from my mac?

  • February 26, 2014
  • 1 reply
  • 616 views

I'm trying to uninstall CS6 from my mac, but when I try I get the following message:

"Se necesita Adobe Application Manager para solucionar este problema. Sin embargo, está dañado o no se encuentra. Descargue una copia nueva de Adobe Application Manager de Adobe.com o vuelva a instalar este producto."

I cannot fint where to download and install only de AAM without installing the rest of the suit

Can you help me?

This topic has been closed for replies.
Correct answer Rave

Hi MAHUCA,

Please uninstall Adobe Application Manager and check.

If you are trying to uninstall CS6 from the MAC, then I suggest you use the Creative Suite Cleaner Tool : http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

1 reply

Rave
RaveCorrect answer
Participating Frequently
February 26, 2014

Hi MAHUCA,

Please uninstall Adobe Application Manager and check.

If you are trying to uninstall CS6 from the MAC, then I suggest you use the Creative Suite Cleaner Tool : http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

MAHUCAAuthor
Participant
February 26, 2014

Hi Rave,

It seams it worked... There was still a folder -inside Aplication folder in mac- with the name of Indesign, but it was only txt files and similar...

How can I know that it has been erased completely?

THANKS!!!!!

Rave
Participating Frequently
February 26, 2014

The Cleaner tool has been specifically designed to remove the Creative Suite software.

To be absolutely sure, you can run the Cleaner tool again and check if it detects any CS components.