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clykrayz
Participant
May 4, 2014
Question

How do I fix error code 5 on installation of CS5

  • May 4, 2014
  • 2 replies
  • 2234 views

I am trying to finish my CS5 installation on my laptop, and it will not allow me to complete it because of "error code 5" I have tried uninstalling it and reinstalling it 3 different times, to no avail.

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    2 replies

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    May 5, 2014

    Clykrayz from your screen shot it appears you are copying a lot of files to your documents folder.  Did you also copy over your installation of Creative Suite 5 or did you reinstall from your installation media/files?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 4, 2014

    InDesign CS5 Error Code 5

    C
    clykrayzAuthor
    Participant
    May 4, 2014

    Yeah I have seen that thread, but the difference here is I am not trying to open files on an existing and functioning version of indesign: I am trying to install a brand new version of indesign CS5 and the rest of the CS5 suite onto my laptop. I am getting error code 5 as an installation error, not a file reading error or file corruption error.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 4, 2014

    then you should check your installation logs to identify the problem, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

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