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Participant
October 23, 2014
Question

How do I transfer my Abode Photoshop Elements 11 from one laptop to another?

  • October 23, 2014
  • 1 reply
  • 1865 views

I lost my CD and box a long time ago. I don't know what my serial number is. I got a new laptop a few days ago, and I don't seem to be able to transfer it through a USB drive. Can I deactivate it on this computer and then transfer it via drive? Or is this even possible at all - do i have to buy the software all over again?

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1 reply

pwillener
Legend
October 23, 2014

There are programs that can find the serial numbers of installed programs; use Google.  Once you have retrieved your s/n

  • deactivate the software on your old machine
  • download and install the trial version on the new machine
  • activate it with your serial number

P.S. if you registered your s/n with Adobe, you should be able to find it under your Adobe account.

Participant
October 24, 2014

Thank you for the first part - I have found my serial number and have added Adobe Photoshop Elements 10 to My Products on my account. I deactivated it on my old laptop, as well. Now, the site has my software's serial number and everything. However, I still have absolutely no clue as to how I am supposed to download my product - I can't find the trial version of it ANYWHERE on the site (there is only Elements 13). Can I not download my own product? Do I have to buy/upgrade to 13, or what?

Participant
October 24, 2014

I should mention that I "suspended activation" on my old laptop's Elements. I didn't want to permanently deactivate it, because it said that it would remove the serial code if I did.