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I recently bought a new desktop and have reinstalled the lightroom 5. I open lightroom but it does not allow me to activate the key code which I have as it is on a trialling basis for another 6 days. Is there a way around it to start activating it?
if you have lr 5, it's not a creative cloud (subscription) app. you should NOT be using the cc app for lr 5.
directly download the installation file (for 5.7.1) using the below link, and activate it during installation (with your serial number).
Single user licensee downloadable installation files available:
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When you ask a question you need to provide some basic information
-Forum quick start https://forums.adobe.com/docs/DOC-5601
Mac or Windows, and EXACTLY which version of the operating system?
Recent Mac AND Windows operating systems have been known to cause "odd" problems
Are you using a computer Administrator account with full read/write permission?
What is the exact error message that you see?
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you need your lr 5 serial number to activate from trial to full version.
you have 3 ways to recover a serial number that you once had:
1. if you purchased from or registered with adobe (automatically done with cs6):,
a. you can check your account, https://accounts.adobe.com
b. you can check with adobe support* (be prepared to give the email address used when registering purchasing)
2. if your adobe program is installed on another computer you can recover its serial number from that computer, (win:) http://www.belarc.com/free_download.html, (mac:) https://mac-product-key-finder.com/
3. http://helpx.adobe.com/x-productkb/global/find-serial-number.html
*
using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
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Hi
Thanks for the info
I already have the serial number. When I go to creative cloud app and in Lightroom there's a botton that says Buy Now I click on it and no where on the page it asks if I have the serial number. I already bought the software. There must be a link somewhere
I appreciate your help
Birthe
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if you have lr 5, it's not a creative cloud (subscription) app. you should NOT be using the cc app for lr 5.
directly download the installation file (for 5.7.1) using the below link, and activate it during installation (with your serial number).
Single user licensee downloadable installation files available:
And a big thank you to Jim @ Prodesigntools for helping me with these links!
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Thanks a mill for the download link. It works now.
Kept the folder this time in case anything happens.
Thanks for your help much appreciated
Birthe
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you're welcome.
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