How to install CS3 Design Premium?

[Donna Bell]

Does anyone know how to reinstall adobe CS3 creative suite 3 design premium. I just bought a new a

Imac and uninstalled my CS3 from my older Imac and adobe gave me a new seriual number which they said to use when i reinstall.. Now ..  I put in the disc and nothing happens.. i've been looing on this adobe site for 3 hours and I'm getting so sad. Does anyone ever answer at Adobe...:-(

[Donna Bell]

I just hope I can find my way back here to this chat forum and see if someone knows the answer to my question.

[Jeffrey_A_Wright]

Donna Bell to install Creative Suite 3 you will need to go to Download Adobe Creative Suite 3 products and enter your serial number for CS3 Design Premium.  You will then be taken to a page where you can download a non-activating version of Creative Suite 3.  Please make sure to use the new serial number from the page when installing the software.

[Donna Bell]

I've tried that and it give no place to down load new serial number.  I'm in tears.. I can't afford $20 a month to rent adobe applkications and I paid a lot of $$ for my adobe CS3 Suite,  I just don't know what to do.

[Donna Bell]

I just bought a new mac because I was running out of space on my old computer. I went in on adobe web site to find out how to uninstall. they gave directions but it took over 4 hours to navigate their web site to find out what to do . I was given a new serial numer which would put up  my adobe suite on my new computer but there is no place to do that . I've been tring for the last 6 hours to figure out how to reinstall my adobe suite.. I installed something that said I have to install every 5 days.. OMG what was that?  I'm in tears.

[Donna Bell]

Please someone HELP ...

[Donna Bell]

Please someone HELP me..I can't reinstall my Adobe CS3 suite and adobe even gave me a new serial number and it gives no directions of what to do. This is so awful.. I'm so upset and in tears. Why does't adobe have a phone number? Why? I paid a lot of $$ for my adobe suite too.  I just can't believe it .

[John T Smith]

That program is REALLY old and is no longer supported

CS3 and Acrobat 8 activation server is retired see reply #1 https://forums.adobe.com/thread/2372929

-you MUST use the special serial number AND the special installer you download, not your originals

-above includes a link to get the special version AND links to help with activation problems

-more information on activation problems with the new version https://forums.adobe.com/thread/2385900

Even with the special serial number and installer, you may not be able to use on a new Mac

CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan or later operating systems

-which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

-Apple did not maintain backward compatibility with old programs in El Capitan or Sierra

--Adobe has a workaround to Apple's problem of not maintaining backward compatibility

--READ HERE https://forums.adobe.com/thread/2301916 for an Adobe solution to installing old programs, including a link to installing the old Java runtime that is required

--Also read for more information https://forums.adobe.com/thread/2458382

[Donna Bell]

I was able to use my adobe Suite on My old Imac but I needed more file space, so I got a new Apple computer. I used adobe web to find out how to uninstall my adobe and thats when they gacve me a new serial number to reinstall and now it won't work.

[Donna Bell]

I really like using Adobe with the Imac  too. I can't afford $240 for first  year and then $360 a year after that and every year

[Donna Bell]

I am totally sick.. that I can't use my Adobe CS3 and I paid a lot of $$ for it too..

[Donna Bell]

Iat one point got an installer program and I installed it . It took 36 minutes and the when i clicked to install one of the adobe apps it installed but hen something else came up and said I have to reinstall every 5 days. They gave a phone number to call for help .. Iused that pohone number and someone starting talking, saying congratulations  I WON a trip .  Then I tried the other numer they gave and it said WELCOME TO VERIZON.  What wa s that?

[Donna Bell]

Does adobe have scams in their web site and are they cheating people out of applications they bought and making everyone  have to pay monthly renting charges for all their Applications? This is just not NICE !

[Test Screen Name]

Sounds as if you did download a scam or a virus. But not from Adobe. You must only use the official download. DON'T USE WEB SEARCH TO FIND CS3!!! This is very bad. May be best to wipe your iMac. If you buy a new Mac you can expect to buy all new apps. Maybe you could move some apps to the new Mac to give enough room to keep running your ancient CS3 on the new Mac.

[Donna Bell]

How do I wipe my mac? This is on my new Imac I just bought. I've been deleting all the CS3 apps.

[Jeffrey_A_Wright]

Donna, I am sorry, but I would concur with Test  Screen Name.  The only link you should use to download Creative Suite 3 is the one provided in message #2 of this public discussion.  The experience you described in post #11 sounds very suspicious.  I would recommend you either run anti-virus and malware software or format the new Mac.

As John and Test Screen Name have both indicated, you will face difficulties using Creative Suite 3 on modern versions of Mac OS.  You should be able to complete the download and installation process though by using the link offered in message #2 of this public forum discussion.  To view the discussion click on the link to View the full discussion within your e-mail notification.

Finally, Donna, if you do end up formatting the Mac, to get rid of the virus or malware currently installed, then please make sure to only transfer any documents and settings from the old Mac.  By moving over only the documents and settings you will be in a good position to install Creative Suite 3 after the migration/transfer process is complete.  You can then reinstall any needed applications on the new computer.

[Donna Bell]

I'm not sure what to do.. I just downloaded PS-ID and AI from adobe for a student monthly fee. I have bee garbaging all old apps

Hope i din't get a virus.. How can I tel if I did?

[Jeffrey_A_Wright · Accepted solution]

Donna, did you use the process listed in Learn how to download your Adobe Creative Cloud apps to download and install Photoshop, InDesign, and Illustrator CC?

To check the computer for viruses or malware you will want to use your installed security software.  If you do not already have an anti-virus software title installed then I would recommend checking with your ISP before purchasing any software.  Many ISPs will bundle anti-virus and anti-malware software as part of their Internet service offering.

Finally, if you want to wipe the Mac, and verify that no viruses or malware is installed, then Apple has a support document at How to use Time Machine to back up or restore your Mac - Apple Support which discusses the process.