how to retrieve serial number once installed?

[kimic1677251]

Hi, I bought CS6 on March 2013 and installed it in my mac. I just bought a new mac and would like to move the program to my new computer. The problem is I lost the installation CD. I can download the programs from Adobe, but the serial number was written on the CD. How can I find the serial number once the program has been installed? I didn't register the program as I thought it wasn't necessary....OMG....anyone can help?

Thanks!

[Ned Murphy · Accepted solution]

With a Mac there is currently no software available to extract the serial number from the installation.  You will need to contact Adobe Support thru chat to get assistance with recovering your serial number.

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Serial number and activation chat support (non-CC)
https://helpx.adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_licensing-acti...

[John T Smith]

If your serial number does not show on your account page I think you are completely out of luck on this Adobe ID

At least I know of no way for Adobe to give you information on a boxed version

But, you might try contacting Adobe directly

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <== NOTE DAYS AND TIME

Serial number and activation support (non-CC)

http://helpx.adobe.com/x-productkb/global/service1.html