I can not download CS5 Master for PC using Vista Home Premium

Report · Oct 20, 2013

I have Intel Core 2 Quad, 64 bit operating system, 6 GB RAM, 425 GB Free disc space (586 GB Total). I still get a system requirement error message. Most of the time it seems like the disc is not being read. It tells me to insert Disc 2 but Disc 1 never really installs. When I put disc 2 in I get an error messages; one of them saying conflicting processes.

here are 41 errors I get:

Exit Code: 24

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 41 error(s), 30 warning(s)

WARNING: OS requirements not met for {33A3F995-8333-4676-8D6F-AB7674BB52EA}

WARNING: OS requirements not met for {565DE707-5798-4FC3-8DF6-0F58A348A9B0}

WARNING: OS requirements not met for {5DDABB74-A879-4BE7-A4C6-FD41793942DB}

WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}

WARNING: OS requirements not met for {7816FDDE-40D4-482D-AD7D-97858985DB3E}

WARNING: OS requirements not met for {AAE6F374-91CB-45FB-9282-4CFA0DED2088}

WARNING: OS requirements not met for {B8D286BC-A68D-4E74-9F68-8756A49896D8}

WARNING: Payload cannot be installed due to dependent operation failure

ERROR: MsiConfigureProductEx failed with error: 1612

ERROR: Set payload canceled status

ERROR: Payload {0E3C6C75-872D-4B0D-B0B2-31C717250691} has an action "install" but no resultState

ERROR: Payload {565DE707-5798-4FC3-8DF6-0F58A348A9B0} has an action "install" but no resultState

ERROR: Payload {5DDABB74-A879-4BE7-A4C6-FD41793942DB} has an action "install" but no resultState

ERROR: Payload {7816FDDE-40D4-482D-AD7D-97858985DB3E} has an action "install" but no resultState

ERROR: Payload {B8D286BC-A68D-4E74-9F68-8756A49896D8} has an action "install" but no resultState

ERROR: Payload {C79312BD-3E76-4474-A10C-1435D1856A4B} has an action "install" but no resultState

ERROR: Payload {CD29B5CA-4727-4114-9AD9-25CCCE6E4014} has an action "install" but no resultState

ERROR: Payload {DE5DE662-2ECB-4D93-967B-221FBCC8A736} has an action "install" but no resultState

ERROR: Payload {E3E040E8-4CCD-4C71-8BAF-80BB2AD5DA04} has an action "install" but no resultState

ERROR: Payload {F319804F-E3A4-4C02-8AEC-CB39A4F6447E} has an action "install" but no resultState

ERROR: Payload {F9C71630-0EE3-475C-9E2B-ED95AE197DBD} has an action "install" but no resultState

ERROR: Payload {FBB02B04-C034-4382-A3F6-57416E2752C4} has an action "install" but no resultState

ERROR: The following payload errors were found during install:

ERROR: - Adobe CSXS Infrastructure CS5: Install failed

ERROR: - Microsoft_VC90_ATL_x86: Install failed

ERROR: - Adobe Media Player: Install failed

ERROR: - SiteCatalyst NetAverages: Install failed

ERROR: - Microsoft_VC90_CRT_x86: Install failed

ERROR: - Microsoft_VC80_ATL_x86: Install failed

ERROR: - DeviceCentral_DeviceCentral3LP-en_US: Install failed

ERROR: - Adobe Player for Embedding: Install failed

ERROR: - AdobeHelp: Install failed

ERROR: - Adobe ReviewPanel CS5: Install failed

ERROR: - Microsoft_VC90_MFC_x86: Install failed

ERROR: - CSXS Story Extension: Install failed

ERROR: - Suite Shared Configuration CS5: Install failed

ERROR: - Adobe Linguistics CS5: Install failed

ERROR: - DeviceCentral: Failed due to Language Pack installation failure

ERROR: - Adobe CSXS Extensions CS5: Install failed

ERROR: - Microsoft_VC80_CRT_x86: Install failed

ERROR: - HIL Help Search: Install failed

ERROR: - Adobe After Effects CS5 Third Party Content: User canceled installation

ERROR: - Microsoft_VC80_MFC_x86: Install failed

ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed

ERROR: - Adobe Extension Manager CS5: Install failed

ERROR: - AdobeJRE: Install failed

ERROR: - Adobe ExtendScript Toolkit CS5: Install failed

ERROR: - Adobe AIR: Install failed

ERROR: User cancelled the operation

-------------------------------------------------------------------------------------

Report · Oct 20, 2013

Hi GeoVonE,

Instead of installing it from the disk you can try downloading it from the direct download links available at : http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

But make sure you follow the important steps mentioned on the page before initiating the download.

You might also want to try the following steps in case you still face errors during install :

> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/ )

> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )

> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.

Reboot and try installing and check.

Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

Report · Oct 27, 2013

when I click on the link to download cs5 master I get this error:

Access Denied

You don't have permission to access "http://trials2.adobe.com/AdobeProducts/STAM/CS5/win32/MasterCollection_CS5_LS1.exe?" on this server.

Reference #18.d9b33b8.1382923730.12e70187

Report · Oct 27, 2013

Follow the Very Important Instructions on the prodesigntools.com download page first (Steps 0 to 6 inclusive).

THEN click the download link.

Report · Oct 28, 2013

it is an error. there is no download link

Report · Oct 28, 2013

I don't understand. There is no error here. The download link works fine after you complete the steps.

Follow the steps THEN download the software. Which step are you having trouble with?

Those prodesigntools.com download pages are recommended to people in these forums every day and they work OK.

Report · Oct 29, 2013

I got it to work!! Thank you!

I can not download CS5 Master for PC using Vista Home Premium

1 Correct answer

Access Denied